Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how JL7 VIP ("the Platform," "we," "us," or "our") collects, uses, stores, and protects the personal information of individuals ("Members," "Users," or "you") who access or use the JL7 VIP website and associated gaming services at jl7-vip.net.

JL7 VIP is committed to protecting the privacy of all members, including Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and every other part of the Philippines. We take our obligations under the Data Privacy Act of 2012 (Republic Act No. 10173) seriously, and this Policy reflects those obligations.

By registering an account on JL7 VIP or by continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein.

This Policy should be read alongside the JL7 VIP Terms & Conditions and Responsible Gaming Policy.

02 Data Controller

JL7 VIP acts as the data controller in respect of the personal information collected through the platform. As data controller, JL7 VIP determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

If you have any questions about how your personal data is handled, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

03 Data We Collect

JL7 VIP collects the following categories of personal data from members and platform visitors:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

04 How We Collect Your Data

JL7 VIP collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or submitting feedback.
• Automated technologies: Technical and usage data collected automatically when you access the platform, including through cookies, web beacons, and server logs. See Section 10 for more detail on cookies.
• Third-party payment providers: Financial data received from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank when you initiate a transaction.
• Identity verification providers: Data received from third-party KYC and identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud prevention services: Data received from fraud detection and anti-money laundering screening services used to protect the integrity of the platform.

05 How We Use Your Data

JL7 VIP uses your personal data for the following purposes:

• To create, manage, and maintain your JL7 VIP member account.
• To verify your identity and age in compliance with Philippine gaming regulations, including the requirement that all members be at least 21 years of age.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To provide customer support and respond to your queries, complaints, and requests.
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activities.
• To comply with our legal and regulatory obligations, including anti-money laundering reporting requirements.
• To monitor gaming activity for responsible gaming purposes and to enforce deposit limits, loss limits, and self-exclusion requests.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about JL7 VIP offers and bonuses, where you have consented to receive such communications.
• To improve the platform, personalise your experience, and analyse usage patterns.
• To enforce our Terms & Conditions and resolve disputes.

06 Legal Basis for Processing

JL7 VIP processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Processing carried out for JL7 VIP's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications and the collection of certain optional data. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

07 Data Sharing and Disclosure

JL7 VIP does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity in compliance with regulatory requirements.
• Fraud prevention and AML services: Third-party services used to detect and prevent fraud, money laundering, and other financial crimes.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory direction.
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for the conduct of JL7 VIP's business.

All third-party service providers who process personal data on behalf of JL7 VIP are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions.

08 Data Retention

JL7 VIP retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account data: Retained for the duration of your membership and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC and identity verification documents: Retained for the duration of your membership and for a minimum of five (5) years following account closure.
• Support communications: Retained for a period of three (3) years from the date of the communication.
• Technical and usage data: Retained for a period of up to two (2) years from collection.

When personal data is no longer required, JL7 VIP will securely delete or anonymise it in accordance with our data retention and disposal procedures.

09 Data Security

JL7 VIP implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the JL7 VIP platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls ensuring that personal data is accessible only to authorised personnel who require it to perform their job functions.
• Regular security assessments and penetration testing of the platform infrastructure.
• Two-factor authentication options for member accounts.
• Continuous monitoring for suspicious activity and potential security incidents.

While JL7 VIP takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

10 Cookies and Tracking Technologies

JL7 VIP uses cookies and similar tracking technologies to enhance your experience on the platform, to analyse usage patterns, and to support security and fraud prevention functions. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the operation of the platform, including session management and security functions. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and game preferences, to provide a more personalised experience.
• Analytical cookies: Used to collect anonymised information about how members use the platform, helping us to improve performance and user experience.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can control the use of non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the JL7 VIP platform. By continuing to use the platform after being presented with our cookie notice, you consent to the use of cookies as described in this Policy.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by JL7 VIP:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data JL7 VIP holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations and other overriding legitimate interests.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the JL7 VIP Data Protection Officer using the contact details in Section 14. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

12 Minors and Age Restriction

JL7 VIP strictly prohibits the use of the platform by any person under the age of 21 years, in accordance with Philippine gaming regulations applicable to casino-style online gaming. We do not knowingly collect personal data from individuals under 21 years of age.

If JL7 VIP becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be returned to the payment source.

If you are a parent or guardian and believe that a minor in your care has registered on JL7 VIP, please contact our support team immediately so that we can take appropriate action.

13 Changes to This Privacy Policy

JL7 VIP reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered members via the email address associated with their account or through a prominent notice on the platform.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how JL7 VIP protects your personal information. Your continued use of the platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

14 Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by JL7 VIP, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the platform.

You may also reach us by email. Our contact email address is displayed in the footer of this page. When submitting a data subject rights request by email, please include your registered account username, a clear description of your request, and a copy of a valid government-issued ID for identity verification purposes.

We are committed to resolving all privacy-related queries and complaints promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.